Privacy Policy

Privacy Policy

Last Updated: 14-12-24

At Twinklezz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website (https://twinklezz.com) and services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses

1.2 Payment Information

  • Payment details, including credit/debit card information, are collected securely via trusted payment gateways. Twinklezz does not store your financial information.

1.3 Non-Personal Information

  • IP address
  • Browser type and version
  • Device type
  • Browsing behavior on our site (via cookies and similar technologies)

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and deliver products.
  • To improve our website and customer experience.
  • To communicate with you regarding orders, offers, or updates.
  • To comply with legal obligations.
  • To prevent fraudulent transactions and ensure security.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. These small files are stored on your device and help us:

  • Remember your preferences.
  • Analyze website traffic and usage patterns.
  • Deliver personalized content and advertisements.

You can manage cookie settings in your browser, but disabling cookies may limit some functionalities of our site.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, shipping providers) to fulfill your orders.
  • Legal Compliance: If required by law or to protect our rights.
  • Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.

5. Data Security

We implement robust security measures to protect your information, including:

  • SSL encryption for secure data transmission.
  • Regular monitoring and updates to safeguard against vulnerabilities.

However, no method of transmission over the internet is completely secure. We encourage you to take steps to protect your account, such as using strong passwords.

6. Your Rights

You have the right to:

  • Access Your Data: Request a copy of your personal information.
  • Update Your Data: Correct inaccurate or incomplete information.
  • Delete Your Data: Request deletion of your personal data (subject to legal requirements).
  • Withdraw Consent: Opt-out of marketing communications.

To exercise these rights, contact us at care@twinklezz.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please review this policy periodically to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us: